Email Notifications
The platform will periodically send email notifications. Since training priorities range from customer to customer and fluctuate over subscription periods, we have enabled a configuration option to ensure our customers maintain complete control over their email notification preferences, including intensity and type. This functionality might be especially useful when conducting events and tournaments to keep the users engaged.
To configure your email notification preferences, navigate to the Orgs tab, click Details, the second drop down on the Organization Details is the Email Notifications section and click on Manage Settings.
You can send email to all the active users in the organization by clicking the Send Message button.
A modal window will appear with the option to set the email frequency based on the order of days.
How to Enable and Disable Email Notifications and Sign-Up Notifications
At the top of the model window, you'll see two options:
- Enable/Disable SignUp Notifications
- Enable/Disable Email Notifications
To enable or disable email notifications and sign-up notifications, just change both the toggle switches to Enabled.
If you are using password-based authentication, turning off Signup Notifications will still result in users receiving a temporary password.Setting Up Your Email Notification Frequency
You can set the email notification frequency in the model window, specified in days. Change the number to indicate how often you want users to receive each type of notification.
Example: A frequency of "14" means a bi-weekly email notification.
- Active Tournament Reminder: A reminder email for users to participate in an active tournament.
- Scheduled Tournament Reminder: An email notification to inform users about upcoming tournaments.
- Assigned Activities Reminder: A reminder email to complete assigned activities.
- Expiring Activities Reminder: A reminder email informing users about approaching due dates for assigned activities.
- Expired Activities Reminder: A reminder email informing users about incomplete, expired activities.
- Login Reminder: A reminder email for users to log in and practice labs or complete assigned activities.
- First Access Reminder: A reminder email prompting users to log in to the platform for the first time. This reminder stops once they complete their initial login.
- Team Managers Reminder: Set the email frequency for team summary reports to be sent to Team Managers. See the sample report below for your reference.
- The Team Managers Report includes four key columns:
- Members: Indicates the number of team members associated with that team.
- Adoption: Shows the percentage of users who have completed at least one lab.
- Assigned Activities: Displays the percentage of team members with an individual lab or learning paths assigned to them but not yet completed.
- Expired Activities: Reflects the percentage of team members with labs or learning paths assigned to them that have expired and are not complete.
Send Custom Messages to All Users in Your Organization
You can easily send custom email messages to every user in your organization directly from the platform. These messages are ideal for sharing important updates, reminders, or announcements with all participants.
Emails are delivered from support@secureflag.com and appear in users’ inboxes with a clean and consistent format, as shown below:
Steps to Send a Custom Message
- Navigate to the Orgs tab, click Details, the second drop down on the Organization Details is the Email Notifications section
- Under the Send Email To All Participants option click the Send Message button.
- A modal window will appear.
- In the modal window, type or paste your message into the text field provided.
- When you're ready, click the Send button to deliver your message to all active users in the organization.
Messages are sent in plain text only—links, images, and formatting (like bold or lists) aren’t supported. This keeps emails simple, consistent, and compatible with all email clients.
Related Articles
Tournaments
This feature is available exclusively on the Enterprise Plans. Learn more. A tournament offers an engaging and competitive way to promote awareness of secure coding. It adds excitement by allowing users to demonstrate the skills they have developed ...Users Password Reset
Not applicable if you have SSO authentication Navigate to the Users Tab in the Management UI and use the filters to search for the user whose password you wish to reset. Click on the Details button to navigate to the individual user’s page. Clicking ...Team Management
The platform is flexible in how users are grouped into teams. We recommended grouping users based on shared technologies or organizational structures, allowing you to foster collaboration, streamline reporting, and monitor team performance. ...Users
The platform offers multiple user roles with varying levels of privilege to help you run an efficient, secure coding training program. User Role Run Labs Run Learning Paths Create Learning Paths Create Labs Add Remove Update Users Create Tournaments ...Track Assigned Activities
Once a user has been assigned an activity, the progress of the activity can be tracked on an Organization, Team, or User level. Also, progress made by each user for a selected learning path can also be tracked. For Organization or Team For User By ...